Dynatrace Customer Solutions Expert
hace 2 semanas
Company Overview
">Dynatrace Software GmbH is a leading provider of application performance monitoring and AI-driven analytics solutions.
">Job Summary
">We are seeking an experienced Senior Customer Solution Engineer to join our Global Customer Support team. This role offers an exciting opportunity to work directly with customers, utilizing your product expertise and people skills to resolve technical issues and problems related to the Dynatrace platform.
">About the Role
">- ">
- Recognize and solve complex customer problems related to our SaaS and Managed products.">
- Interact with diverse customer technology ecosystems to deliver tailored solutions.">
- Work closely with customer application specialists to troubleshoot and resolve platform or product issues.">
- Collaborate with our development and product management teams to drive innovation and improvement.">
- Attend training sessions for new product features and technologies to stay up-to-date with industry developments.">
- Exchange knowledge with colleagues and suggest product enhancements to improve overall customer satisfaction.">
Benefits
">This role comes with a competitive estimated salary of $123,000 - $160,000 per year, based on experience, location, and industry standards. Additionally, you will receive weekend and holiday work compensation every 2 months.
">Requirements and Qualifications
">To succeed in this position, you should possess:
">- ">
- A strong understanding of application performance monitoring and AI-driven analytics solutions.">
- Excellent problem-solving and communication skills.">
- The ability to work in a dynamic environment with multiple stakeholders.">
- Strong analytical and technical skills.">
- Bachelor's degree in Computer Science, Engineering, or related field.">
- At least 5 years of experience in a similar role, preferably in the software industry.">
Location
">This role can be performed remotely, allowing for flexibility and work-life balance.
-
Strategic Customer Advocate for Dynatrace
hace 3 días
Barcelona, Barcelona, España Dynatrace A tiempo completoJob Summary:We are seeking an experienced Strategic Customer Advocate to join our team at Dynatrace. As a trusted advisor, you will work closely with our largest and most complex customers to ensure the successful deployment and adoption of our products.About the Role:In this critical role, you will align with customers' desired business outcomes, enable...
-
Digital Experience Monitoring Solutions Expert
hace 7 días
Barcelona, Barcelona, España Dynatrace A tiempo completoAbout DynatraceAt Dynatrace, we believe in the power of software to make the world work perfectly. Our unified platform combines broad and deep observability with continuous runtime application security, enabling innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.We're an...
-
Digital Solutions Expert
hace 3 días
Barcelona, Barcelona, España Dynatrace Software A tiempo completoDynatrace Software is seeking a highly skilled Digital Solutions Expert to join their sales engine. As a key member of the team, you will be responsible for providing exceptional technical support to sales teams and being an expert on Dynatrace and observability. Your specialization in Digital Experience Monitoring and Business Analytics will enable you to...
-
Digital Experience Monitoring Solutions Expert
hace 3 días
Barcelona, Barcelona, España Dynatrace A tiempo completoAbout DynatraceAt Dynatrace, we're on a mission to make the world's software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIops to provide answers and intelligent automation from data at an enormous scale.Solutions Engineer Job...
-
Digital Experience Monitoring Solutions Expert
hace 3 días
Barcelona, Barcelona, España Dynatrace A tiempo completoAbout the RoleWe are seeking an ambitious and self-motivated Digital Experience Monitoring Solutions Expert to join our team at Dynatrace. As a key member of our sales engine, you will be responsible for providing excellent technical support to the sales team, executing great demos, managing POCs, building key relationships with customers, and completing...
-
Customer Success Expert
hace 2 semanas
Barcelona, Barcelona, España Dynatrace Software Gmbh A tiempo completoAbout Dynatrace Software GmbhAt Dynatrace, we strive to create a world where software works perfectly.Job DescriptionWe are seeking an experienced Customer Success Expert to join our team. As a key member of our sales organization, you will be responsible for driving adoption and growth of our Digital Experience Management solutions in assigned...
-
Barcelona, Barcelona, España Dynatrace A tiempo completoCompany OverviewDynatrace exists to make the world's software work perfectly. Our unified software intelligence platform combines broad and deep observability with continuous runtime application security, providing answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver...
-
Digital Experience Monitoring Solutions Expert
hace 7 días
Barcelona, Barcelona, España Dynatrace Software Gmbh A tiempo completoDynatrace Software Gmbh seeks an ambitious and confident Digital Experience Monitoring Solutions Expert to join its sales engine. This key role is responsible for providing exceptional technical support to the sales team, with a specialization in Digital Experience Monitoring and Business Analytics.The ideal candidate will be an expert on Dynatrace and...
-
Technical Account Manager: Strategic Customer Advocate
hace 2 semanas
Barcelona, Barcelona, España Dynatrace A tiempo completo**Job Summary**We are seeking a highly skilled Technical Account Manager to join our team at Dynatrace. As a key member of our customer success organization, you will be responsible for providing exceptional technical support and guidance to our customers.**Key Responsibilities**Provide expert-level technical support to customers, including troubleshooting...
-
Senior Technical Account Manager
hace 4 semanas
Barcelona, Barcelona, España dynaTrace software GmbH A tiempo completo**Job Overview**DynaTrace Software GmbH seeks a highly skilled Senior Technical Account Manager to join our team. As a Senior Technical Account Manager, you will be responsible for providing exceptional customer service, technical expertise, and strategic guidance to our customers.**Key Responsibilities**Serving as a trusted advisor to our customers,...
-
Technical Customer Success Expert
hace 3 días
Barcelona, Barcelona, España Dynatrace A tiempo completoCompany OverviewDynatrace is a leading provider of unified observability and security solutions, dedicated to making the world's software work perfectly.
-
Technical Solutions Architect
hace 2 semanas
Barcelona, Barcelona, España Dynatrace A tiempo completo**About Us**Dynatrace exists to make the world's software work perfectly. Our unified software intelligence platform combines broad and deep observability with continuous runtime application security and advanced AI-powered automation.**Job Description**As a Senior Technical Account Manager, you will be responsible for building and maintaining relationships...
-
Expert Digital Experience Monitoring Solutions Professional
hace 2 semanas
Barcelona, Barcelona, España Dynatrace A tiempo completo**About Us**Dynatrace is a global leader in unified software intelligence and continuous runtime application security. Our mission is to make the world's software work perfectly.We empower innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. Over 50% of the Fortune 100...
-
Customer Solution Expert
hace 1 mes
Barcelona, Barcelona, España dynaTrace software GmbH A tiempo completoAs a Customer Solution Expert, you will be part of our Global Support team at DynaTrace software GmbH.You will use your technical skills to work directly with customers, resolving issues related to our SaaS and Managed products. This role is ideal for someone who enjoys problem-solving and has excellent communication skills.Key Responsibilities:Recognize and...
-
Digital Solutions Architect
hace 7 días
Barcelona, Barcelona, España Dynatrace A tiempo completoAbout Dynatrace: We are a leading provider of digital experience monitoring and business analytics solutions, helping our customers drive innovation and growth.
-
Global Observability Expert
hace 7 días
Barcelona, Barcelona, España Dynatrace A tiempo completo**Job Summary:**We are seeking a highly skilled Global Observability Expert to join our Global Customer Support team at Dynatrace. In this role, you will be responsible for troubleshooting technical issues and problems related to our SaaS and Managed products, using your exceptional product knowledge and people skills to deliver excellent customer...
-
Sales Performance Specialist
hace 3 días
Barcelona, Barcelona, España Dynatrace A tiempo completoJob OverviewDynatrace, a leader in unified observability and security, seeks an Inside Sales Representative to drive sales growth and revenue in the cloud space. As a key member of our sales team, you will be responsible for developing new customer leads, positioning Dynatrace solutions, and closing business deals.About the RoleWe are looking for a highly...
-
Technical Solutions Consultant
hace 7 días
Barcelona, Barcelona, España Dynatrace Software Gmbh A tiempo completo**Job Overview**Dynatrace Software Gmbh is seeking a highly skilled Technical Solutions Consultant to join our team. As a key member of our organization, you will be responsible for providing technical expertise and guidance to customers to ensure successful adoption and usage of our products.Salary: 120000 - 160000 EUR per year**Responsibilities**We are...
-
Barcelona, Barcelona, España Dynatrace A tiempo completoTransforming Digital Experiences with DynatraceAbout UsDynatrace is a global leader in unified observability and security, dedicated to helping organizations deliver flawless digital experiences.Job OverviewWe are seeking an ambitious and confident Solutions Engineer to join our team as a Digital Experience Monitoring Solutions Architect. As a key...
-
Senior Technical Account Manager
hace 2 semanas
Barcelona, Barcelona, España Dynatrace A tiempo completo**About Dynatrace**Dynatrace is a leading software intelligence platform that helps organizations deliver flawless digital experiences.We're seeking a Senior Technical Account Manager to join our team!**Job Description**A successful Senior Technical Account Manager will be responsible for building and maintaining relationships with our largest customers,...