Account Specialist

hace 4 semanas

Barcelona, Barcelona, España Amazon A tiempo completo
About the Role

We are seeking a highly motivated and detail-oriented Account Specialist to join our Amazon Advertising team. As an Account Specialist, you will be responsible for helping advertisers meet their advertising goals by identifying opportunities, optimizing accounts, and creating new sponsored ads campaigns.

Key Responsibilities
  • Master Amazon Advertising solutions to tailor recommendations based on advertiser needs.
  • Optimize ad campaign performance to meet advertiser goals.
  • Communicate campaign progress with detailed reports and insights for future improvements.
  • Collaborate with Sales, Marketing, and Product teams to resolve issues and enhance advertiser experience.
  • Educate advertisers on Amazon Advertising products through 1:1 sessions and online training.
  • Provide onboarding support and set up campaigns for new and existing advertisers.
  • Respond to advertiser queries promptly, offering solutions for campaign issues.
  • Lead kickoff calls and drive discussions to align with advertiser goals.
  • Analyze data trends to create keyword lists, bids, and budget suggestions.
Requirements
  • Proficiency in Portuguese is essential as you will work with advertisers in Portuguese-speaking regions.
  • Bachelor degree and/or 6 months related work experience.
  • B2+ fluency in English and Portuguese (in respect to writing, reading, speaking and communication).
  • Superior verbal and written communication skills.
  • Working knowledge of Microsoft Office Applications (Access, Excel, Power Point and Word).
About the Team

The Advertiser Success Team (AST) supports Amazon's worldwide advertisers in meeting their advertising goals, by providing strategic support across all advertiser life cycles. AST has 3 functions, namely (i) Onboarding: providing educational support and onboarding new advertisers on the ad platform, (ii) Pre-EAS: providing optimization and account management support to tenured advertisers who don't have an in-country Account manager & (iii) Managed Optimization: providing optimization and account management support to tenured and high value advertisers who have an in-country Account Manager.

What We Offer

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.

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