Restaurant Service Ambassador
hace 1 semana
Overview
We're a leading restaurant booking platform across Europe, founded in 2007 and present in 12 countries. Our mission is to bring people together, feed the human spirit, and champion restaurant culture.
Salary
We offer a competitive fixed salary of around €35,000 per year, plus bonus and equity opportunities.
Job Description
As a Customer Care Specialist, you'll be responsible for answering incoming requests via phone, email, and chat. You'll assist customers with questions about our electronic reservation book, website, or app, putting yourself in their shoes to provide the most suitable answer or solution.
Required Skills and Qualifications
You'll need to be based in Barcelona, have a native level of Portuguese and fluent in Spanish, and be an open-minded person with high communication skills. Experience in CRM tools and a customer support environment is also essential.
Benefits
We offer a flexible working environment, with 2 days of home office per week. Our team enjoys lunch vouchers, international teams, inclusive working environments, lifestyle benefits, continuous learning programs, free access to Calm, health insurance, life insurance, and disability coverage.
Others
We believe in work-life balance and welcome candidates from diverse backgrounds. If you're passionate about delivering exceptional customer experiences and are eager to grow professionally and personally, we encourage you to apply.
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