Hub Delivery Account Manager

hace 2 días

Sevilla, Sevilla, España Amazon Road Transport Spain, S.L.U. A tiempo completo
Job Summary:

We are seeking a dynamic and autonomous Account Manager for our Hub Delivery program in Spain. As a key member of our last-mile team, you will be responsible for recruiting and managing a pool of local stores, as well as building relationships with various stakeholders. This is an exciting opportunity to be part of a new and growing environment focused on improving the delivery experience for our customers in rural areas of Spain.

Key Responsibilities:

• Build strong relationships with Hub Delivery store owners and community leaders.
• Provide lifecycle management and operational support for on-boarded stores.
• Support your team in daily management of operations, including monitoring performance, leading meetings, and assigning job duties.
• Utilize exceptional problem-solving and communication skills to influence business and technical audiences.
• Provide day-to-day support during the rollout/implementation of newer systems/processes and gather feedback.
• Ensure supervisors have proper tools to perform the job and coordinate repair or replacement when needed.
• Communicate daily metrics and manage escalations.
• Work closely with Operations and CO team, ensuring regular communications.

Requirements:

• Willingness to travel to visit Hub Delivery Stores / Delivery Stations (regional level).
• Ability to work in non-traditional shift patterns, including weekends.
• Relevant experience in managing people and identifying problems, with a focus on building scalable processes to fix them.

About Amazon:

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates.

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