Front Office Operations Manager

hace 18 horas


Madrid, Madrid, España Accor Hotels A tiempo completo
Accor Hotels Front Office Manager Job Opportunity

Salary: €55,000 - €65,000 per annum
We are seeking a dynamic and experienced Front Office Manager to lead our Front Office Department and Guest Service operations at Ibis Valdebebas Madrid Airport.

About the Role
  • Oversee the day-to-day operations of key departments, including Front Office, Reservations, Concierge, Night Audit, and coordination with Housekeeping and F&B.
  • Ensure the seamless delivery of exceptional service, maximize profitability, and lead a team dedicated to exceeding guest expectations.

Reporting directly to the Rooms Division Manager and General Manager, you will play a vital role in setting the tone for the guest journey.

What We Offer:
  • Career Growth: Opportunities within Accor's global hospitality network.
  • Training & Development: Access to world-class training programs.
  • Competitive Benefits: Attractive salary, performance incentives, and travel perks.
  • Work-Life Balance: Flexible schedules to support your well-being.
  • Dynamic Environment: Be part of an exciting new hotel launch.
Requirements:
  • Proven experience in Front Office or Rooms Management within the hospitality industry.
  • Exceptional leadership skills with a track record of building and inspiring teams.
  • Strong financial acumen with the ability to manage budgets effectively.
  • Excellent communication and interpersonal skills to connect with guests and colleagues alike.


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