Front Office Hospitality Professional
hace 4 días
Company Overview: RMC Asia is a leading organization in the field of Educational Travel & Cultural Exchange Programs, promoting opportunities for students and young professionals to gain international work experience in top tourism destinations across Asia.
About RMC Asia: With an exclusive focus on the Hospitality & Tourism sector, we cater to enrolled students, recent graduates, and young professionals seeking to attain valuable skills at luxury host organizations.
Job Title: Front Office Intern
Job Description: As a Front Office Intern, you will be responsible for ensuring guests feel welcomed upon arrival, managing check-ins, check-outs, room assignments, and related administrative duties. You will handle reservations, process payments securely, and provide information on hotel services, amenities, and local attractions. Additionally, you will assist guests with transportation, dining, and local attraction suggestions, while addressing inquiries and complaints. Your role will also involve coordinating with other departments to fulfill guest requests and ensure satisfaction throughout their stay.
Responsibilities:
- Greet and welcome guests upon arrival
- Manage check-ins, check-outs, room assignments, and related administrative duties
- Handle reservations and process payments securely
- Provide information on hotel services, amenities, and local attractions
- Assist guests with transportation, dining, and local attraction suggestions
- Address inquiries and complaints
- Coordinate with other departments to fulfill guest requests
Required Skills and Qualifications: To be successful in this role, you will need to be an enrolled student or graduate at a college or university, have a relevant background, and possess conversational English skills.
Benefits: As a Front Office Intern at Banyan Tree Hotels & Resorts, you can expect a comprehensive benefits package, including accommodation, visa sponsorship, monthly allowance, 2-3 on-duty meals per day, local transportation, uniform with laundry service, medical insurance, arrival support, recruitment opportunity by the host, and an unforgettable educational travel experience.
Estimated Salary: The estimated salary for this position is around $1,200 - $1,800 per month, depending on your qualifications and experience. This is a competitive rate considering the location and the company's reputation.
Salary Notes: Please note that salaries may vary based on individual circumstances and the company's policies.
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