Senior Associate Client Solutions Expert

hace 4 semanas


Barcelona, Barcelona, España Mygwork A tiempo completo

About the Role:

We are seeking a highly skilled Senior Associate Client Solutions Expert to join our Professional Services Firms team in Barcelona. As a key member of our team, you will be responsible for delivering projects and building relationships with our clients and network members.

Key Responsibilities:

  • Learn the workflow by recruiting new senior industry experts during training to grow GLG's network.
  • Execute time-sensitive projects for GLG's Professional Services Firms (PSF) clients.
  • Leverage GLG's network to match Network Members with clients, based on the client's needs.
  • Daily interaction with GLG's experts over the phone to qualify profiles to ensure exact fit for client projects.
  • Maintain accountability and responsibility for client projects and the overall client experience.
  • Enhance your knowledge of your clients by building strong relationships with them.
  • Collaborate with senior team members to program virtual and live content events.
  • Prepare for and attend client meetings.

Requirements:

  • Ability to multi-task and prioritize activities effectively, while ensuring a high level of accuracy and attention to detail.
  • Excellent communication skills, both written and oral.
  • 1-2 years of demonstrable client services skills where you have owned relationships with clients.
  • Experience of working in a fast-paced environment.
  • Strong attention to detail.
  • Strong desire to work in a collaborative environment.
  • Bachelor's degree or above.
  • Full business proficiency in English, French, and ideally Spanish.

What We Offer:

Competitive base salary plus quarterly bonus incentive and comprehensive benefits, including medical and dental, 25 days annual leave plus bank holidays, family support, maternity, fertility, adoption and parenting support, EAP, LinkedIn Learning, and others.

Global tuition reimbursement to support GLGers who want to continue their professional education.

A great team atmosphere in a central location with roof terrace, snacks and beverages, socials, and off-site activities.

Company laptop and IT equipment for home office if needed.

An opportunity to contribute to GLG's Social Impact Partners Programme.

NIE and Social Security numbers obtention support if needed.

About GLG / Gerson Lehrman Group GLG is the world's insight network. Our clients rely on GLG's global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day). We serve thousands of the world's best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world's largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists. GLG's industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company's culture. To learn more, visit Gerson Lehrman Group, Inc. ("GLG") is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.



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