Client Solutions Associate

hace 4 semanas

Barcelona, Barcelona, España GLG A tiempo completo

**Job Summary**

GLG is seeking a highly motivated and skilled Client Solutions Associate to join our team in Barcelona. As a Client Solutions Associate, you will be responsible for building new relationships with our experts, delivering value for clients, and working with senior colleagues to maximize commercial growth opportunities within our region's most important accounts.

This is a key role within GLG, and you will be autonomously responsible for recruiting new experts into our network and learning client service and project management skill-sets.

**Key Responsibilities:**

  • Leverage GLG's network to match experts with clients based on clients' research needs
  • Daily interaction with GLG's experts over the phone to qualify profiles to ensure exact fit for client projects
  • Recruiting new experts through targeted and timely outreach by phone, email, and other methods
  • Enhancing your knowledge of the European credit market and client base
  • Supporting more senior team members on all aspects of client engagement, including researching topics and industries relevant to our clients
  • Driving key stages of project management to deliver value to clients, executing time-sensitive projects within a specialized team

**Requirements:**

  • Ability to multi-task and prioritize activities effectively, while ensuring a high level of accuracy and attention to detail
  • Excellent communication skills both written and verbally
  • High motivation to exceed operational and commercial targets
  • Confidence in making outbound cold calls and various other outreach methods
  • Experience of working in a fast-paced environment
  • Passion for client service and strong desire to work in a collaborative environment
  • Strong problem-solving skills and desire to learn about financial markets
  • Demonstrated ability and initiative to handle increasing responsibility and autonomy over time
  • Undergraduate or graduate result of 2:1 or higher
  • Full business proficiency in English; additional European languages are desirable but not essential for this role

**Career Progression:**

Client Solutions Associates are promoted to Senior Associates after 12 – 18 months after achieving specific quantitative and qualitative goals. Senior Associates work directly with our clients to help them learn and make better decisions every day. Senior Associates do so by facilitating custom learning solutions and expanding their account management responsibilities.

**What We Offer:**

  • Competitive base salary and annual bonus with comprehensive benefits (including healthcare coverage, a contributory pension plan, 25 days annual leave plus bank holidays)
  • Global tuition reimbursement to support GLGers who want to continue their professional education
  • A great team atmosphere with socials, off-site activities, and sports teams to join
  • An opportunity to contribute to GLG's Social Impact Partners Programme

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