Client Solutions Associate
hace 4 semanas
We are seeking an Italian-speaking professional to support GLG's PSF business in EMEA. As an Associate, you will be the engine behind GLG's Insight Network, the world's largest and most varied source of first-hand expertise.
The Associate role is a fast-paced, expert-facing position that requires close coordination with client-facing team members to fulfill our clients' needs. You will need to quickly understand project requests, identify and recruit new Network Members, and ensure end-to-end delivery of calls on your team.
Associates complete a comprehensive training program, receive daily coaching and feedback, and develop strong, transferable business and leadership skills. After achieving specific quantitative and qualitative goals, and depending on the business need, Associates typically progress to Senior Associate roles.
Key Associate Responsibilities Include:
- Supporting team members on various aspects of client projects and Network Member engagement.
- Recruiting new experts to join GLG's insight network through targeted lead generation and timely outreach.
- Building your understanding of client strategies, various industry sectors, and value chains to identify and vet the best experts for client projects.
- Scheduling and confirming critical calls and meetings between GLG's clients and Network Members.
- Proactively engaging with GLG's Network Members to understand their expertise and gauge their fit on client projects.
- Collaborating closely with client-facing team members to expand projects and rescope of recruiting populations.
As an Associate, You Will Learn:
- Excel in a phone-based and highly challenging environment that demands attention to detail and prioritization of various workflows.
- Recruit and vet new relevant experts to the GLG Network, building your lead generation, outreach, screening, and pitching skills.
- Develop strong, transferable business skills, including communication, time management, negotiating, problem-solving, project management, research, and the ability to achieve monthly/quarterly targets.
- Collaborate with colleagues on and across both regional and global teams to contribute to revenue and broader commercial success.
Ideal Candidates Have:
- Confident and strong communication (oral and written), interpersonal skills, and motivation to work on the phone daily with Network Members and potential recruits.
- Desire to work in a collaborative, team environment that is fast-paced and provides an excellent experience for experts and clients.
- Ability to work responsibly and manage multiple, simultaneous tasks and prioritize effectively.
- High motivation to exceed personal weekly, monthly, and quarterly commercial targets.
- Strong problem-solving skills.
- Ability to quickly digest and implement feedback and coaching.
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