Retail Customer Service Representative

hace 6 días


Madrid, Madrid, España Sitel Corp. A tiempo completo

Are you a customer service professional with a passion for interacting with people? Do you have native or bilingual French skills and a high level of English? We are looking for an agent to join our team at Sitel Corp. as a Retail Customer Service Representative, providing exceptional support to our customers via phone, chat, and email.

About the Role

This is a 39-hour contract from Monday to Friday, from 9 AM to 6 PM. As a Retail Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing information about our products. Your role will be critical in ensuring our customers have a positive experience with our company.

What We Offer

We provide a temporary contract of 3 months + indefinite. Our comprehensive training program will equip you with the skills and knowledge needed to excel in this role. You will work on-site at our offices located at Paseo Imperial, 14. Our work modality includes on-site work, allowing you to interact with colleagues and learn from them.

Requirements
  • Native or bilingual French and high level of English
  • Previous experience in customer service is a plus
  • Organizational skills and good communication abilities
  • Residence in Madrid
Benefits

We offer a competitive salary, estimated at €19/hour (based on a 39-hour week), making it approximately €728/week or €38,016/year. In addition to a salary, we provide benefits such as:

  • A temporary contract of 3 months + indefinite
  • Training provided during the contract
  • On-site work modality

We are committed to supporting your growth and well-being. Our employee wellness programs include Move Well, Eat Well, Live Well, and Do Well. These initiatives aim to improve your physical and mental health, while also giving back to the community.

Sitel Corp. is an equal opportunities employer. If you are an ambitious person who enjoys customer interaction, this is an ideal opportunity to grow with our company. Apply now to become part of our dynamic team



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