Internal Major Accounts Representative
hace 4 semanas
Descripción del Puesto
En Carburos Metálicos, grupo Air Products, buscamos un/a Internal Major Accounts Representative para unirse a nuestro equipo en Cornellá (Barcelona).
Responsabilidades
- Gestión y resolución de incidencias de clientes, principalmente relacionadas con facturación.
- Llevar a cabo la gestión de la cuenta de clientes.
- Proporcionar un servicio de atención al cliente para garantizar su satisfacción.
- Hacer seguimiento de los procesos administrativos y recopilación de información.
Requisitos
- Formación relacionada con el puesto, con experiencia en gestión y trato con clientes para la resolución de incidencia.
- Enfoque al servicio y satisfacción del cliente.
- Persona resolutiva, con capacidad de adaptación y mejora de procesos.
- Preferible dominio de SAP y herramientas MS Office (Excel).
- Imprescindible español nativo. Otros idiomas serán valorables: Portugués e Inglés.
¿Por qué Carburos Metálicos?
Trabajamos en un entorno en el que la seguridad es lo primero, la diversidad es esencial, la inclusión es nuestra cultura y cada persona sabe que pertenece e importa. En el grupo Air Products, con más de 23.000 empleados a nivel global, somos el mayor productor de hidrógeno del mundo y expertos en ofrecer soluciones integrales seguras, invirtiendo en proyectos reales de energía limpia a gran escala e impulsando el sector para generar un futuro más limpio.
Trabajamos en un ámbito inclusivo dónde se promueve la innovación y la formación para superar los retos a los que nos enfrentamos, con excelentes oportunidades de crecimiento y desarrollo. Fomentamos la incorporación de personas entusiastas y transformadoras que quieran crecer con una compañía en la que valoramos la aspiración, el compromiso y la agilidad de las personas que forman parte de nuestro equipo.
Conciliación entre trabajo y vida privada es importante para nosotros, por lo que tendrás la posibilidad de trabajar desde casa hasta 3 días a la semana.
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