Operations Center Manager

hace 7 días

Barcelona, Barcelona, España Amazon A tiempo completo

About the Role:

Amazon is seeking an exceptional Operations Center Manager to join our AMXL team. As a key member of our start-up group, you will be responsible for managing significant operational and service growth across our European operations.

Key Responsibilities:

  • Create metrics and performance dashboards to measure carrier health and potential
  • Drive root cause analysis and identify potential business opportunities
  • Engage with cross-functional teams for implementation of project/program requirements
  • Manage multiple projects simultaneously
  • Communicate at all levels with the ability to present information professionally and concisely with supporting data
  • Supervise a team of data analysts

About the Team:

Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfillment to delivery and returns. We deliver large items, unpack, assemble, and install them, and take away old items where needed.

What We Offer:

  • Ambitious plans to expand our specialist fulfillment centers and delivery stations across the UK and Europe
  • A focus on safety, productivity, and innovation
  • A diverse and inclusive workplace

Requirements:

  • Experience in team management
  • Experience in program or project management
  • Experience working cross-functionally with tech and non-tech teams
  • Experience delivering cross-functional projects
  • Experience in supply chain
  • Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications:

  • Experience implementing repeatable processes and driving automation or standardization
  • Experience in data mining, data management, reporting, and SQL queries

Amazon is an Equal Opportunities Employer:

We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.

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