Operations Center Manager

hace 2 días

Barcelona, Barcelona, España Engineeringuk A tiempo completo
About the Role

We are seeking an exceptional Operations Center Manager to join our team at Amazon. As a key member of our European operations team, you will be responsible for managing significant operational and service growth across our European operations.

Key Responsibilities
  • Create metrics and performance dashboards to measure carrier health and potential
  • Drive root cause analysis and identify potential business opportunities
  • Engage with cross-functional teams for implementation of project/program requirements
  • Manage multiple projects simultaneously
  • Communicate at all levels with the ability to present information professionally and concisely with supporting data
  • Supervise a team of data analysts
About the Team

Amazon Extra Large (AMXL) is responsible for managing heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfillment to delivery and returns. We prioritize customer care, delivering large items, unpacking, assembling, and installing them, and taking away old items where needed. With a focus on safety, productivity, and innovation, we're changing the way customers buy and receive large goods for the better.

We have ambitious plans to expand our specialist fulfillment centers and delivery stations across the UK and Europe. While those of us who work in delivery stations will do some night shifts, most of us work during the day. Our team is made up of people across operations, supply chain, business intelligence, and program management, and everyone plays a crucial role in growing this part of the business.

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