IT Operations Center Executive Manager
hace 1 semana
We are seeking a highly experienced IT Operations Center Executive Manager to join our team at AXA Group Operations. As a key member of our organization, you will be responsible for overseeing the operations of our command center, ensuring seamless coordination and response during major incident and crisis situations.
Main Responsibilities- Develop and implement standard operating procedures for emergency response and crisis management.
- Coordinate with various departments to ensure timely and effective communication during critical incidents.
- Monitor and improve real-time data and information to assess situational awareness and make informed decisions.
- Manage a team of specialists and analysts, providing leadership, guidance, and support.
- Collaborate with external providers to facilitate a coordinated response.
- Conduct regular training and drills to prepare staff for various emergency scenarios.
- Utilize advanced technologies (AI & ML) and systems to enhance the capabilities of the command center.
- Analyze performance metrics and identify areas for improvement in operational efficiency.
AXA Group Operations is a key catalyst for the transformation of AXA into a sustainable tech-led company. We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.
What We OfferWe bring together the expertise, cultural diversity, and creativity of over 8,000 employees worldwide and are committed to equal opportunities in all aspects of employment. We promote Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.
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