Operations Center Manager

hace 2 semanas


Barcelona, Barcelona, España Engineeringuk A tiempo completo
About the Role

We are seeking an exceptional Operations Center Manager to join our Amazon Extra Large (AMXL) team. As a key member of our start-up group, you will be responsible for managing significant operational and service growth across our European operations.

Key Responsibilities
  • Create metrics and performance dashboards to measure carrier health and potential
  • Drive root cause analysis and identify potential business opportunities
  • Engage with cross-functional teams for implementation of project/program requirements
  • Manage multiple projects simultaneously and communicate effectively with stakeholders
  • Supervise a team of data analysts and provide guidance on data-driven decision making
About the Team

Amazon Extra Large (AMXL) is a specialist fulfilment centre that manages the entire service, from supply chain fulfilment to delivery and returns. Our team is focused on delivering exceptional customer care, with a focus on safety, productivity, and innovation.

What We Offer

We offer a dynamic and challenging work environment, with opportunities for growth and development. Our team is made up of people across operations, supply chain, business intelligence, and programme management, and everyone plays a crucial role in growing this part of the business.

Requirements
  • Experience in team management and program or project management
  • Experience working cross-functionally with tech and non-tech teams
  • Experience delivering cross-functional projects and defining program requirements
  • Experience in supply chain and data analysis
Preferred Qualifications
  • Experience implementing repeatable processes and driving automation or standardization
  • Experience in data mining, data management, reporting, and SQL queries

Amazon is an equal opportunities employer and we welcome applications from diverse candidates. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a top priority for Amazon.


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