Service Operations Leader

hace 9 horas


Madrid, Madrid, España SoftwareONE Deutschland GmbH A tiempo completo
SoftwareONE Deutschland GmbH
Job Title: Service Operations Leader

Job Summary:
We are seeking an experienced Service Operations Leader to join our team. The successful candidate will be responsible for leading our service operations team to deliver high-quality services to our clients. They will work closely with our clients to understand their needs and develop solutions that meet their requirements.

The ideal candidate will have 3+ years of experience in service operations, preferably in a corporate environment. They should also have hands-on experience in team leadership, as well as a proven track record of success in delivering high-quality services. The salary for this position is estimated to be around €70,000 - €90,000 per year.

Key Responsibilities:
- Lead our service operations team to deliver high-quality services to our clients.
- Work closely with clients to understand their needs and develop solutions that meet their requirements.
- Develop and maintain strong relationships with clients and internal stakeholders.
- Collaborate with stakeholders to identify and prioritize project objectives and deliverables.
- Develop and implement process improvements to enhance service delivery.

Requirements:
- 3+ years of experience in service operations, preferably in a corporate environment.
- Hands-on experience in team leadership.
- Proven track record of success in delivering high-quality services.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.

What we offer:
- Competitive salary (€70,000 - €90,000 per year).
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.


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