European Experience Ambassador
hace 5 días
About Ukio
We are one of the most promising startups in Europe, with headquarters in Spain and offices in Madrid, Lisbon, Berlin, and Paris. Our mission is to empower individuals to live where they want, when they want.
As a Guest Experience Specialist, you will play a pivotal role in ensuring our guests have a seamless and memorable stay in our apartments. You will be responsible for delivering exceptional customer service, addressing guest inquiries and concerns, and enhancing the overall guest experience.
Your primary responsibilities include managing complex guest requests, organizing visits, replacements, and repairs. You will also act as a liaison between customers and internal departments, communicate customer feedback and issues, and maintain professional communication via phone, email, and WhatsApp chat.
Estimated Salary: €40,000 - €60,000 per year.
Our company culture honors diversity, compassion, and honesty above all else. We embrace dynamic environments and grant full autonomy to our team members to act as owners of their projects and tasks. Our team is composed of individuals from diverse backgrounds, including foodies, athletes, adventure seekers, and art buffs.
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