Tri UW Support Manager

hace 4 semanas

Barcelona, Barcelona, España Tokio Marine Hcc A tiempo completo

About the Role:

As the TRI Administrative Manager at Tokio Marine HCC, you will be part of a dynamic team focused on developing our global Transaction Risk (TRI) business. Reporting to the Head of TRI International, you will perform administrative tasks supporting the team's business development goals. Your role will be key in building profitable relationships with brokers and insureds, ensuring compliance with the company's objectives and standards.

Key Responsibilities:

  • Recruit, train, and develop TRI administrative team members.
  • Supervise the TRI administrative team, overseeing planning, organization, and coordination of their work to ensure high-quality standards and timely service delivery.
  • Lead and perform a wide range of administrative tasks, providing comprehensive support to the TRI team.
  • Oversee and contribute to the monitoring and tracking of submission & bound flow, ensuring accurate real-time data entry in Pega and the E-log.
  • Produce periodic and ad-hoc reports and presentations to aid decision-making.
  • Supervise and assist with file maintenance, including legal compliance and reinsurance audit tasks.
  • Maintain a proficient knowledge of the E-Log and Pega system and a solid understanding of the TMHCC branches and service companies.
  • Foster close communication between the TRI Underwriting Team and the TRI Administrative Team.
  • Identify opportunities for business improvements across all layers of the TRI operating model.
  • Facilitate tasks for underwriters and underwriting assistants by maintaining accurate, updated templates for preparing NBIs, RI Slips, and other relevant documents.
  • Monitor BDXs, invoices, and payments.
  • Supervise that TRI marketing materials are up-to-date, manage the maintenance of the contacts list, and coordinate the Xmas gifts' delivery.
  • Coordinate a yearly team building event.
  • Participate in special projects as required.

Required Skills and Competencies:
  • Experience in an administrative position.
  • BA or MA Degree.
  • Fluent in English (high level) a must.
  • Word and Excel (Expert level).
  • Reliable and dedicated team player with a strong sense of accountability.
  • Strong analytical, numerical, and organizational skills with the ability to effectively manage multiple tasks.
  • Capable of working independently with minimal supervision.
  • Detail-oriented, with a strong focus on quality.

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