Help Desk Professional for a Multinational Tech Firm
hace 10 horas
Job Overview
We are seeking an experienced and customer-focused Help Desk Professional to join our team at Recruit4Work SL. As a key player in our IT support team, you will be responsible for providing timely and effective technical assistance to our clients.
About the Job
This is a challenging and rewarding opportunity for a skilled professional to work with cutting-edge technologies and support systems. Our ideal candidate possesses excellent communication skills, strong problem-solving abilities, and a customer-centric approach.
Required Skills and Qualifications
To be successful in this role, you should have:
- Fluent Norwegian language skills
- Working proficiency in English
- Experience in troubleshooting hardware and software issues, including familiarity with operating systems and common applications
- Strong communication, interpersonal, patience, and empathy skills
- Analytical and critical thinking skills for efficient issue resolution and task prioritization
- Basic understanding of networking concepts and knowledge of the ITIL framework (a plus)
Benefits
We offer a comprehensive benefits package, including:
- A competitive salary of €45,000 per annum
- Multilingual and inclusive work environment
- Extensive training and development opportunities
- Adaptation to Greek culture and language courses
- Internal employee incentives
Location
This role can be performed remotely from Greece, allowing you to enjoy the Mediterranean lifestyle while working for a multinational tech firm.
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