Help Desk Professional for a Multinational Tech Firm

hace 10 horas


Madrid, Madrid, España Recruit4Work Sl A tiempo completo

Job Overview

We are seeking an experienced and customer-focused Help Desk Professional to join our team at Recruit4Work SL. As a key player in our IT support team, you will be responsible for providing timely and effective technical assistance to our clients.

About the Job

This is a challenging and rewarding opportunity for a skilled professional to work with cutting-edge technologies and support systems. Our ideal candidate possesses excellent communication skills, strong problem-solving abilities, and a customer-centric approach.

Required Skills and Qualifications

To be successful in this role, you should have:

  • Fluent Norwegian language skills
  • Working proficiency in English
  • Experience in troubleshooting hardware and software issues, including familiarity with operating systems and common applications
  • Strong communication, interpersonal, patience, and empathy skills
  • Analytical and critical thinking skills for efficient issue resolution and task prioritization
  • Basic understanding of networking concepts and knowledge of the ITIL framework (a plus)

Benefits

We offer a comprehensive benefits package, including:

  • A competitive salary of €45,000 per annum
  • Multilingual and inclusive work environment
  • Extensive training and development opportunities
  • Adaptation to Greek culture and language courses
  • Internal employee incentives

Location

This role can be performed remotely from Greece, allowing you to enjoy the Mediterranean lifestyle while working for a multinational tech firm.


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