Resort Ambassador
hace 2 días
As a Resort Representative, you will play a vital role in delivering exceptional customer service and creating unforgettable experiences for our guests.
You will work closely with internal and external stakeholders to ensure seamless operations and exceed customer expectations.
What We Offer- Competitive salary with annual pay review
- Comprehensive training and IT equipment
- Monthly 1-1 meetings with your Team Leader
- Career progression and development opportunities
- 31 days holiday entitlement per annum
- 2 days off per week
- Monthly rosters sent in advance
- Discounts on Jet2holidays flights and holidays
- Recommend a friend bonus scheme
- Work as One Team with internal and external stakeholders to deliver VIP customer service
- Create memories for our customers by recommending local experiences and attractions
- Take ownership of customer queries and problems, logging them using our in-house digital systems
- Maximise branding opportunities within our hotels and resorts
- Be the face of Jet2holidays during scheduled hotel visits
- Support the Airport Team on busy flight days
- Full right to work documents for the country where this role is based
- Living in the destination or willing to source own accommodation
- Flexible approach to operation
- Ability to handle a wide range of customer-facing situations
- Positive and friendly attitude
- Confidence in using digital tablets
- Driver with access to own vehicle for work purposes
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