Global Technical Solutions Expert

hace 19 horas


Madrid, Madrid, España Servicenow, Inc. A tiempo completo

About ServiceNow, Inc.

ServiceNow is a global leader in digital workflow software, transforming the way organizations work by delivering innovative AI-enhanced technology. Founded in 2004 by visionary engineer Fred Luddy, our intelligent cloud-based platform connects people, systems, and processes to empower businesses to find smarter, faster, and better ways to work. We serve over 8,100 customers, including 85% of the Fortune 500, and are committed to making the world work better for everyone.

Career Overview

We're seeking an experienced Global Technical Solutions Expert to join our Solution Consulting team. As a key member of this team, you will play a major role in shaping our future success by supporting Employee Experience, Customer Workflow, and ITX Solution Sales. You will help drive revenue growth for one of our products, working closely with Sales, Product Management, and executive teams.

Job Responsibilities

  • Support product sales as a technical expert, collaborating with client-facing sales teams to develop and deliver product-specific solutions during sales cycles.
  • Lead discovery workshops to understand customer challenges and provide product demonstrations to align our solution with customer needs.
  • Answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues.
  • Guide strategic programs in top accounts, including customer journey sessions for roadmap and outcome agreements.
  • Provide feedback to product management on product enhancements that address customer needs and suggest additional value.
  • Share best practices and reusable assets with other Solution Consultants to enhance team quality and efficiency.
  • Stay current on competitive analysis and market differentiation.
  • Support marketing events, including executive briefings, conferences, user groups, and trade shows.

Requirements

  • 5+ years of pre-sales solution consulting or sales engineering experience.
  • Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.
  • Experience working collaboratively with product management, product marketing, partners, and professional services.
  • Territory management skills, including pipeline building and working with Sales counterparts to promote execution excellence.
  • Willingness to travel.

What We Offer

As a Global Technical Solutions Expert at ServiceNow, you can expect a highly competitive salary range: $120,000 - $180,000 per year, depending on your location and level of experience. Our comprehensive benefits package includes medical, dental, and vision insurance, retirement savings plans, paid time off, and opportunities for career growth and development.



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