Technical Solutions Expert

hace 1 mes


Madrid, Madrid, España Genetec A tiempo completo

At Genetec, we are a global Canadian company with a diverse solutions portfolio. Our focus is on security, intelligence, and operations. We serve various industries, including transportation, education, and government. The success and well-being of our employees are our top priorities, as evident from our 4.4/5 internal engagement survey results in 2022.
The Role
The Sales Engineer Spain will collaborate closely with multiple teams, particularly the Sales team, Field Project Engineers, Pre-Sales Engineers, and Sales Networks, to position Genetec's solutions and products. This technical expert will be the primary point of contact for customers and sales teams.
Your Responsibilities
* Develop and maintain in-depth knowledge of Genetec's products.
* Define solutions tailored to customer and partner requirements.
* Build and maintain excellent relationships with stakeholders, customers, and partners.
* Present high-level demonstrations of our entire product range.
* Provide technical support to sales teams in response to customer specifications.
* Work closely with the technical support team to ensure seamless transitions between pre-sales and post-sales teams.
* Participate in specialized security trade shows, exhibitions, and seminars.
* Write white papers and become an expert on Genetec solutions.
* Provide technical feedback from the field to upstream Product Management teams.
Requirements
* At least 5 years' professional experience in roles requiring regular exchanges with customers or partners, preferably in a technological environment related to the security field.
* Native Spanish speaker and professional English proficiency.
* Initial experience in a pre-sales role in an innovative IT or security company.
* Excellent oral presentation skills.
* Strong analytical and incident resolution skills.
* Knowledge of the security market and ability to work in a multicultural environment.
* Customer orientation, commercial, and interpersonal skills.
* Ability to work within project deadlines and have a positive attitude towards innovation and follow-through on objectives.
About You
We invite you to apply even if you do not meet every requirement. We provide training and support to help you reach your full potential in this role. The estimated salary for this position is around €60,000-€80,000 per year, considering the location and industry standards.



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