Technical Solutions Expert for Employee Experience
hace 2 días
About Us
Servicenow is a global market leader in AI-enhanced technology, empowering organizations to find smarter, faster, and better ways to work. Our intelligent cloud-based platform connects people, systems, and processes.
Job Description:
We are seeking an experienced Technical Solutions Expert to join our Solution Consulting team. You will play a key role in supporting the Employee Experience, Customer Workflow, and ITX Solution Sales teams by developing and positioning product-specific solutions during sales cycles.
Key Responsibilities:
- Develop and position product-specific solutions during sales cycles
- Support product sales as a technical and domain expert of a client-facing sales team
- Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
- Answer product feature and technical questions from customers, channel partners, and Servicenow colleagues
- Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
- Provide feedback to product management about product enhancements that can address customer needs and guide additional value
- Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
- Stay current on competitive analysis and market differentiation
- Support marketing events including executive briefings, conferences, user groups, and trade shows
Qualifications:
- 5+ years of pre-sales solution consulting or sales engineering experience
- Proficiency with the Servicenow platform or technical expertise with cloud software solutions
- Experience working collaboratively with product management, product marketing, partners, and professional services
- Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence
- Willingness to travel
Estimated Salary: $120,000 - $180,000 per year
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