Technical Support Expert for Nova Biomedical
hace 5 días
Job Title: Technical Support Expert for Nova Biomedical
About the Role:
We are seeking a highly skilled Technical Support Expert to join our team at Nova Biomedical. In this critical role, you will be responsible for delivering exceptional technical support to customers in your assigned geographical territory.
Key Responsibilities:
- Provide timely and effective onsite and remote technical support to customers on all Nova product lines.
- Install and maintain Nova products at customer sites and conduct operator training as needed.
- Offer telephone and email support on technical and application-related questions to customers.
Requirements:
- Advanced technical or clinical laboratory background.
- Strong technical affinity with a hands-on attitude.
- Proven work experience in a field service/technical support role, preferably in the MD-, IVD-, or BioTech industry (2-3 years).
- Excellent self-organization and customer communication skills.
- A good balance of team player skills and ability to work independently.
- Good project management skills.
- Proficient computer skills (MS Office Suite) and IT-Network administration skills are a plus.
Working Conditions:
This is a full-time position requiring up to 80% travel within the assigned geographical territory. The ideal candidate will have strong English language skills and be comfortable working in a fast-paced environment.
Compensation:
The estimated salary range for this role is approximately €60,000 - €80,000 per annum, commensurate with qualifications and experience. Additionally, we offer a comprehensive benefits package including health insurance, retirement plan, and paid time off.
About Us:
Nova Biomedical is a leading provider of innovative medical solutions. We value our employees' growth and well-being, offering opportunities for professional development and a dynamic work environment.
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