Global IT Support Specialist

hace 1 día


Madrid, Madrid, España Futures A tiempo completo

We are seeking an exceptional Global IT Support Specialist to join our vibrant global team in the EMEA region. This role offers a unique opportunity to work collaboratively with our clients and contribute to the success of our client, a leading end-to-end global supply chain solutions and eCommerce provider.

Job Overview

This company has been recognized by Intel with a prestigious supplier award, placing them among a class of 20 global companies renowned for excellence. As a Global IT Support Specialist, you will be part of a dynamic team that provides top-notch support and services to our clients.

Key Responsibilities
  • Provide remote support for new sites, including Amsterdam, and be willing to travel when necessary.
  • Install Personal Computers, printers, and other peripherals, ensuring seamless network connections and user authorization.
  • Support users with hardware and software-related questions and incidents, tracking and managing user incidents efficiently.
  • Administer users and user rights, install and monitor OS/AV updates and patches, and perform ad hoc assigned miscellaneous tasks.
  • Participate in Corporate IT projects related to local sites.
Authority and Responsibilities
  • Require full and timely completion of tasks from colleagues, which precede their own tasks and are essential for performance.
  • Block PCs or laptops from the network in case of security or virus infection risks.
Requirements
  • Bachelor's degree in MIS, CS, or Engineering, or equivalent experience required.
  • Standard knowledge of general information technology.
  • High-level knowledge of all MS Office applications.
  • Windows OS and Windows server OS administrator-level knowledge.
  • Standard networking knowledge.
  • Active Directory knowledge.
Estimated Salary: €3,500-€3,750 per month

This salary is based on industry standards and takes into account the location and job requirements. We offer a competitive compensation package, along with opportunities for growth and development within our global organization.

If you are a motivated and skilled IT professional looking for a new challenge, please apply now. We will contact you within 24 hours to discuss your qualifications further.



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