Strategic Account Management Lead

hace 6 días

Sevilla, Sevilla, España Sportradar A tiempo completo
About Sportradar

Sportradar is a leading provider of sports data and analytics. Our mission is to drive innovation and excellence in the gaming industry.

Job Summary

We are seeking an experienced Senior Product Manager to lead our Player Account Management Platform. The ideal candidate will have a strong background in product management, with a passion for gaming and a knack for developing player-centric platforms.

Key Responsibilities
  • Strategic Vision and Roadmap Development:
    • Define and communicate a clear product vision and strategy for the Player Account Management Platform, aligned with the company's goals and player needs.
    • Develop and maintain a comprehensive product roadmap, prioritizing features and enhancements based on player feedback, market trends, and business priorities.
  • Cross-Functional Leadership:
    • Lead cross-functional teams, including engineering, design, marketing, and customer support, to deliver high-quality products on time and within budget.
    • Foster a collaborative environment, ensuring effective communication and alignment across all stakeholders.
  • User-Centric Product Development:
    • Conduct user research, analyse player behaviour, and gather feedback to inform product decisions and improve user experience.
    • Champion the voice of the player, ensuring their needs and pain points are addressed in all product developments.
  • Data-Driven Decision Making:
    • Utilize data analytics and key performance indicators (KPIs) to measure product performance, identify opportunities for improvement, and drive actionable insights.
    • Implement A/B testing and other experimentation methods to validate hypotheses and optimize product features.
  • Security and Compliance:
    • Ensure the Player Account Management Platform adheres to the highest standards of security, privacy, and regulatory compliance.
    • Collaborate with legal and compliance teams to stay updated on relevant regulations and implement necessary changes.
  • Innovation and Continuous Improvement:
    • Stay abreast of industry trends, emerging technologies, and best practices in account management and user authentication.
    • Drive innovation by exploring new features, technologies, and methodologies to enhance the platform's capabilities.
  • Qualifications:
    • Experience: Minimum of 3-5 years of product management experience, with at least 3 years in a senior role overseeing account management or user authentication platforms.
    • Education: Bachelor's degree in Computer Science, Business, or a related field. MBA or advanced degree is a plus.
    • Technical Proficiency: Strong understanding of technical aspects of account management systems, including authentication, security protocols, and data privacy.
    • Leadership: Proven track record of leading cross-functional teams and managing complex projects from concept to launch.
    • Analytical Skills: Exceptional analytical and problem-solving abilities, with a data-driven approach to decision making.
    • Communication: Excellent verbal and written communication skills, with the ability to effectively convey complex ideas to both technical and non-technical audiences.
    • Player Focus: Passion for gaming and a deep understanding of player needs and behaviours.

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