Senior Product Manager for Player Account Management

hace 4 semanas

Sevilla, Sevilla, España Sportradar A tiempo completo

We're the world's leading sports technology company, at the intersection between sports, media, and betting.

More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.

Job Description

As the Product Manager for our Player Account Management Platform, you will play a pivotal role in shaping the future of our gaming ecosystem.

You will be responsible for developing and executing a strategic roadmap that ensures seamless account management, robust security, and exceptional user experiences for our players.

Your expertise will drive the evolution of our platform, enabling us to meet the dynamic needs of our player community and achieve our business objectives.

Requirements

  • Minimum of 5 years of product management experience, with at least 3 years in a senior role overseeing account management or user authentication platforms
  • Bachelor's degree in Computer Science, Business, or a related field
  • MBA or advanced degree is a plus

Technical Proficiency

  • Strong skills in Software development life cycle

Leadership

  • Proven track record of leading cross-functional teams and managing complex projects from concept to launch

Analytical Skills

  • Exceptional analytical and problem-solving abilities, with a data-driven approach to decision making

Communication

  • Excellent verbal and written communication skills, with the ability to effectively convey complex ideas to both technical and non-technical audiences

Player Focus

  • Passion for gaming and a deep understanding of player needs and behaviours

Responsibilities

Strategic Vision and Roadmap Development

Define and communicate a clear product vision and strategy for the Player Account Management Platform, aligned with the company's goals and player needs.

Develop and maintain a comprehensive product roadmap, prioritizing features and enhancements based on player feedback, market trends, and business priorities.

Cross-Functional Leadership

Lead cross-functional teams, including engineering, design, marketing, and customer support, to deliver high-quality products on time and within budget.

Foster a collaborative environment, ensuring effective communication and alignment across all stakeholders.

User-Centric Product Development

Conduct user research, analyse player behaviour, and gather feedback to inform product decisions and improve user experience.

Champion the voice of the player, ensuring their needs and pain points are addressed in all product developments.

Data-Driven Decision Making

Utilize data analytics and key performance indicators (KPIs) to measure product performance, identify opportunities for improvement, and drive actionable insights.

Implement A/B testing and other experimentation methods to validate hypotheses and optimize product features.

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