Senior Project Manager, Player Care
hace 4 semanas
Senior Project Manager, Player Care
Scopely is seeking a skilled Senior Project Manager to join our Monopoly GO Game team in one of our global studio hubs or remotely. As a Senior Project Manager, you will work alongside a team responsible for driving excellence in delivering product insights, running outsourced support operations, and designing state-of-the-art technology to support our players.
Key Responsibilities:
• Utilize expert-level project management skills to oversee the entire lifecycle of game-related development projects.
• Employ advanced data analysis competencies to monitor and report on project metrics and KPIs to ensure deliverables meet the highest quality standards.
• Work in close partnership with Product and Technology stakeholders, ensuring clear communication and effective management of timelines and deliverables.
• Lead war room management during critical project phases.
• Manage relationships with external vendors, including handling operational processes, account management, and compliance.
• Ensure that staffing and resources meet the game needs.
• Partner with cross-functional teams to provide holistic insights leading to direct improvements of player experience in the game.
• Develop and manage a comprehensive knowledge base, document typology, and ensure tech writing and training processes are up to date.
Requirements:
• BS or MS in Business Administration, Project Management, or related field.
• 7+ years of project management experience in the video game or tech industry.
• Proven track record of successfully managing large-scale projects from inception to completion based on business case and expected impact.
• Proven leadership abilities with experience guiding cross-functional teams in a dynamic environment.
• Strong experience with data and BI presentation tools (Looker, Tableau, ...).
• A passion for making players enjoy world-class mobile, social, and casual games.
At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that. We are committed to creating a diverse, supportive work environment where everyone is treated with respect.
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