IoT Technical Support Expert
hace 3 días
Key Responsibilities
Be the referent expert regarding the technologies used, in particular IoT infrastructure installation and optimization. Support countries affiliates for the deployment, including the installation and maintenance of equipment in the customer hospitals. Train the affiliates teams on IoT aspects, your main interlocutor in the countries will be a key user (technical local reference). Report, track and help resolve potential issues reported by affiliates with internal stakeholders in charge of the platform. Gather feedback and potential needs for new features and evolutions of the platform and share it with internal stakeholders.
Contribute to Our Success
As an IoT Technical Support Expert, you will contribute to the deployment of our new strategy, working closely with affiliates in Europe. You will be part of a dynamic, appreciated, and voluntary team. Your expertise will be essential in simplifying medical gas management for our hospital customers. You will work on the roll-out of new digital offerings, including IoT infrastructure installation and optimization.
Requirements
A bachelor's degree in Engineering (IT, chemical, production, mechanical, biomedical) is required. Experience working with IoT infrastructure installation in a constrained environment is necessary. Knowledge about medical gases and their usage in a hospital context is also required. Training and content development skills are a plus. Willingness to travel is essential.
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