Technical Support Expert
hace 3 semanas
Job Summary
We are looking for a skilled Technical Support Expert to join our team at Innovamat. As a Technical Support Expert, you will be responsible for providing top-notch technical support to our clients, ensuring their technical issues are resolved efficiently and effectively.
Key Responsibilities
- Provide technical support to clients via phone, email, or chat
- Troubleshoot and resolve technical issues related to mobile devices, connectivity, systems, and devices
- Document and track technical issues and resolutions
- Collaborate with internal teams to resolve complex technical issues
- Stay up-to-date with the latest technology trends and developments
Requirements
- Fluent in Danish
- Working proficiency in English
- Experience in Technical Support is preferred
- Self-sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices
- Ability to follow technical troubleshooting steps
- Excellent communication skills
- High understanding of IT topics such as storage, networking, mobile device management
- Display of a strong customer focus and promotion of a commitment to excellence
- Previous customer service experience is a plus
- Ability to show empathy towards customers
- Positive & flexible attitude
- Attendance and punctuality
- Ability and will to absorb knowledge
What We Offer
- Excellent benefits package
- Multilingual and excellent work environment to provide customer service
- Extensive training
- Adaptation to Greek culture and Greek language courses
- Internal employee incentives
- Located in an amazing office in Greece with excellent transport links
- Excellent relocation package with a great support system for non-local hires
- Private health coverage
- Enjoy life in Greece; there are loads of social & sports events
-
Cybersecurity Expert
hace 7 días
Zaragoza, Zaragoza, España Palo Alto Networks A tiempo completoAbout the RoleWe are seeking a skilled Cybersecurity Expert to join our team as a Technical Support Professional. In this role, you will provide expert-level technical support to customers and partners, ensuring seamless experiences with our cybersecurity solutions.Key ResponsibilitiesProvide Tier 3 level technical support via phone, email, and web,...
-
IoT Technical Support Expert
hace 3 días
Zaragoza, Zaragoza, España Balazs A tiempo completoKey ResponsibilitiesBe the referent expert regarding the technologies used, in particular IoT infrastructure installation and optimization. Support countries affiliates for the deployment, including the installation and maintenance of equipment in the customer hospitals. Train the affiliates teams on IoT aspects, your main interlocutor in the countries will...
-
Zaragoza, Zaragoza, España Rovensa A tiempo completoAbout the Role:Rovensa is a global leader in sustainable solutions for agriculture, and we're seeking a skilled Agronomist to join our Global Technical Support & Knowledge Management Department.As a Global Agronomic Expert for Product Support, you will provide technical guidance and support to customers, sales teams, and distributors, ensuring successful...
-
Product Support Specialist
hace 1 mes
Zaragoza, Zaragoza, España Board Deutschland Gmbh A tiempo completoAt Board, we empower businesses to drive growth and profitability through advanced analytics and forecasting. Our team is passionate about delivering exceptional customer experiences, and we're seeking a highly analytical and self-motivated Product Support Specialist (L3) to join our Support Team. As a Product Support Specialist, you will acquire deep...
-
Product Support Specialist
hace 4 semanas
Zaragoza, Zaragoza, España Board Deutschland Gmbh A tiempo completoAbout the RoleBoard Deutschland Gmbh is seeking a highly analytical and self-motivated Product Support Specialist (L3) to join our Support Team. As a Product Support Specialist, you will acquire deep and extensive platform knowledge to become a Board platform ambassador and primary technical point of contact, both internally and externally. You will deliver...
-
Senior Technical Support Engineer
hace 1 mes
Zaragoza, Zaragoza, España Palo Alto Networks A tiempo completoOur MissionAt Palo Alto Networks, our mission is to be the cybersecurity partner of choice, protecting our digital way of life. We strive to create a world where each day is safer and more secure than the one before.Our Approach to WorkWe value flexibility and choice in all of our people programs. We offer personalization and provide our employees the...
-
Zaragoza, Zaragoza, España Abbott A tiempo completoAbout the OpportunityThe Abbott EP team is seeking a skilled Technical Support Specialist to provide expert support and guidance on the use of our electrophysiology products within assigned territories.
-
Electrophysiology Specialist
hace 2 días
Zaragoza, Zaragoza, España Abbott Laboratories A tiempo completoAbout Abbott Laboratories, a global healthcare leader in medical innovation. As a Field Technical Engineer - Andalucía Oriental within our Electrophysiology (EP) team, you will provide expert support and advice on the use of our EP portfolio in your assigned territory.
-
Technical Support Specialist
hace 4 semanas
Zaragoza, Zaragoza, España Kudzu Interactive A tiempo completoAbout the Role:We are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting issues, and resolving problems in a timely and efficient manner.Key Responsibilities:Provide technical support to customers via phone, email, and...
-
Audible Technical Support Specialist
hace 7 días
Zaragoza, Zaragoza, España Amazon A tiempo completoAbout UsAt Audible, we believe in the transformative power of stories. Our mission is to empower and inspire our global listeners by producing and sharing high-quality audio storytelling with world-class creators.We're a diverse team of dreamers and inventors who come together from various backgrounds to create a unique and inclusive work environment.The...
-
Agronomist Global Product Technical Support Expert
hace 4 semanas
Zaragoza, Zaragoza, España Rovensa A tiempo completoAbout the Role:Rovensa, a global leader in sustainable solutions for agriculture, is seeking a skilled Technical Agronomist to join their Global Technical Support & Knowledge Management Department.The successful candidate will provide technical guidance and support to customers, sales teams, and distributors in relation to the bionutrition and biocontrol...
-
Technical Support Specialist, Audible
hace 4 semanas
Zaragoza, Zaragoza, España Amazon A tiempo completoAbout the RoleAudible is seeking a skilled Support Engineer to join our growing team. As a Support Engineer, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and collaborating with development teams to improve our services.Key ResponsibilitiesBecome a subject matter expert on one or more...
-
Advanced Support Specialist
hace 3 semanas
Zaragoza, Zaragoza, España Oracle A tiempo completoJob OverviewAs a member of the Support organization, your primary focus is to deliver exceptional post-sales support and solutions to Oracle customers while acting as an advocate for their needs.This involves resolving complex customer inquiries via various channels and providing technical assistance for our Electronic Support Services.As a key point of...
-
Zaragoza, Zaragoza, España Atlas Copco A tiempo completoWe are seeking a highly motivated Technical Support Manager to lead our team in Zaragoza, Spain. The successful candidate will be responsible for providing expert technical support to our customer centers, ensuring efficient and effective state-of-the-art technical support for all products designed and manufactured in Zaragoza.Key Responsibilities:Develop...
-
Zaragoza, Zaragoza, España Atlas Copco A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Manager to join our team in Zaragoza, Spain. This is a unique opportunity to lead the technical support function for our global product company and drive business growth through excellent customer service.About UsAtlas Copco is a leading provider of innovative solutions for the industrial sector....
-
Technical Support Manager
hace 4 semanas
Zaragoza, Zaragoza, España Ingenico Group A tiempo completoJob Summary:Ingenico is seeking a skilled Technical Support Manager to lead our repair and technical support team. As a key member of our team, you will be responsible for managing the repair subcontracted partner and internal team to ensure the contractual KPIs with our customers are met.Main Responsibilities:Manage the repair & technical team and the...
-
Cybersecurity Technical Support Specialist
hace 4 semanas
Zaragoza, Zaragoza, España Palo Alto Networks A tiempo completoJob DescriptionAt Palo Alto Networks, we're looking for a skilled Cybersecurity Technical Support Specialist to join our team. As a key member of our support team, you'll work closely with our valued customers to address their complex post-sales concerns.You'll be responsible for providing technical support to customers and partners, configuring and...
-
Technical Lead for Application Support
hace 4 semanas
Zaragoza, Zaragoza, España Bond Brand Loyalty A tiempo completoAt Bond Brand Loyalty, we strive to deliver innovative solutions that foster strong brand loyalty in our clients. As a Technical Lead for Application Support, you will play a pivotal role in driving the future of loyalty by providing expert guidance and leadership to our team.Key Responsibilities:Provide technical leadership to team members, directing their...
-
Industrial Refrigeration Engineer
hace 1 mes
Zaragoza, Zaragoza, España Johnson Controls A tiempo completoJob SummaryWe are seeking an experienced Industrial Refrigeration Engineer to join our team as a Technical Expert. As a key member of our UK&I Service team, you will be responsible for providing technical support and guidance to our customers in the Munster & Leinster area.Key ResponsibilitiesProvide site surveys, records, and reports regarding works...
-
Cloud Technical Solutions Expert
hace 6 días
Zaragoza, Zaragoza, España Amazon A tiempo completoAs a Cloud Technical Solutions Expert at Amazon, you will play a critical role in driving the adoption of cloud technologies and empowering customers to achieve their business goals.The ideal candidate will have a strong technical background and excellent communication skills, with the ability to work closely with customers to understand their needs and...