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hace 2 meses
Pandora is seeking a highly skilled Workforce Management Specialist to join our Retail Excellence team in Iberia. As a key member of our team, you will play a pivotal role in overseeing and optimizing retail workforce operations, initiatives, and outcomes across Pandora's Retail locations in Spain and Portugal.
Key Responsibilities- Manage the workforce management system, ensuring seamless integration with local retail teams to optimize resource allocation, maximize store productivity, and enhance customer and employee experience.
- Collaborate with Sales, Finance, and HR teams on payroll and financial planning, as well as being an expert in our Workforce Management system, Plandora (Ceridian Workforce).
- Develop and implement effective labor management strategies, leveraging data to drive decision-making and improve operational efficiency.
- Provide hands-on guidance and training to super users on the optimal usage of workforce management tools, systems, and best practices.
- Stay up-to-date with market-specific workforce performance, attendance, and productivity data to identify operational trends, patterns, and opportunities for continuous improvement.
- Proven experience in workforce management, preferably within the retail industry.
- Excellent communication skills, both written and verbal, with the ability to effectively collaborate with stakeholders at all levels across different cultural backgrounds.
- Strong analytical skills with the ability to interpret and leverage data to drive decision-making.
- Proficiency in workforce management software and scheduling tools, with experience with Ceridian Workforce considered an advantage.
- Strong organizational and time management abilities, with the capacity to manage multiple priorities and meet deadlines in a global context.
- Demonstrated problem-solving and decision-making skills.
- Knowledge of employment law and regulations across Spain and Portugal, particularly as they pertain to workforce management, is considered an advantage.
Pandora is the world's largest jewelry brand, dedicated to creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement. We believe in fostering, cultivating, and preserving a culture of inclusion and diversity where everyone feels respected and valued.
