Workforce Management Specialist Iberia

hace 2 semanas

Madrid, Madrid, España Pandora A tiempo completo
Job Title: Workforce Management Specialist Iberia

About the Role:

Pandora is seeking a highly skilled Workforce Management Specialist to join our Retail Excellence team in Iberia. As a key member of our team, you will play a pivotal role in overseeing and optimizing retail workforce operations, initiatives, and outcomes across Pandora's Retail locations in Spain and Portugal.

Key Responsibilities:

  • Manage the day-to-day operational management of the workforce management system, ensuring accurate labor requirement forecasting, scheduling, and real-time adjustments in alignment with market-specific dynamics.
  • Work with operations teams on new store openings, acquisitions, and store closures, ensuring seamless integration and optimal resource allocation.
  • Provide hands-on guidance and training to super users on the optimal usage of workforce management tools, systems, and best practices, ensuring consistent and optimized adoption.
  • Analyze market-specific workforce performance, attendance, and productivity data to identify operational trends, patterns, and opportunities for continuous improvement in collaboration with local and global workforce management teams.
  • Ensure adherence to employment law, regulations, and company policies pertinent to workforce management, time and attendance, and employee scheduling within the diverse markets under purview.

Requirements:

  • Proven experience in workforce management, preferably within the retail industry.
  • Excellent communication skills, both written and verbal, with the ability to effectively collaborate with stakeholders at all levels across different cultural backgrounds.
  • Strong analytical skills with the ability to interpret and leverage data to drive decision-making.
  • Proficiency in workforce management software and scheduling tools, with experience with Ceridian Workforce considered an advantage.
  • Strong organizational and time management abilities, with the capacity to manage multiple priorities and meet deadlines in a global context.
  • Demonstrated problem-solving and decision-making skills.
  • Knowledge of employment law and regulations across Spain and Portugal, particularly as they pertain to workforce management, is considered an advantage.

About Pandora:

Pandora is the world's largest jewelry brand, designing, manufacturing, and marketing hand-finished jewelry made from high-quality materials at affordable prices. With over 30,000 employees worldwide, Pandora is committed to leadership in sustainability and has set science-based targets to reduce greenhouse gas emissions by 50% across its own operations and value chain by 2030.

What We Offer:

Pandora offers a dynamic and inclusive work environment, with opportunities for professional growth and development. As a Workforce Management Specialist, you will be part of a global team that is passionate about delivering exceptional customer experiences and driving business results.

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