Multilingual Customer Support Representative in Greece

hace 4 días


Oviedo, Asturias, España Empresa Reconocida A tiempo completo
Customer Support Representative - Empowering People's Loves

About Pandora

Pandora, the world's most loved jewelry brand, is looking for a highly skilled customer support representative to join their team in Greece. As a Career-Path Opportunity, you will have the chance to work with a global leader in the industry and develop your skills in a dynamic and supportive environment.

Key Responsibilities

  • Respond to customer inquiries regarding product pricing, availability, and order status.
  • Provide accurate information about current promotions and new offers, promoting the brand's products and services.
  • Handle account and billing issues, as well as order upselling, troubleshooting, fraud orders, and returns, following policy guidelines.

Requirements

  • Excellent command of Spanish and good knowledge of English.
  • Great communication and problem-solving skills.
  • Ability to multitask and work in rotating shifts, with a willingness to work overtime when required.
  • Previous experience in customer support is considered an advantage.

Benefits

  • Complete relocation support, covering all costs from departure to settling into a new home in Greece.
  • A competitive monthly salary of approximately €1,800 + 2 extra salaries per year, totaling around €21,600 annually.
  • Private healthcare benefits on top of standard public insurance.
  • Numerous perks and discounts.
  • Fully remunerated training by certified instructors.

About Us

Empresa Reconocida collaborates with Pandora to find the right candidate for this role, which involves providing excellent customer service while promoting the brand's products and services.



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