Technical Support Analyst

hace 5 días


Oviedo, Asturias, España Geco Asia Pte Ltd A tiempo completo

Geco Asia Pte Ltd is a leading provider of innovative solutions in the deal support space. Our team is seeking an experienced Technical Support Analyst to join our ranks in the Philippines.

We offer a competitive salary of SGD 4,500 - SGD 6,000 per month, depending on experience.

Job Description:

Primary Responsibilities:

  • Provide comprehensive support for incoming tickets related to OBV, ensuring timely resolution and customer satisfaction.
  • Collaborate with internal teams to identify patterns that could lead to system automation, enhancing efficiency within the deal support process.
  • Meticulously review specific values and ensure accuracy of related confirmations in the system, forwarding any inaccuracies to relevant experts for resolution.

Required Skills and Qualifications:

  • Extensive knowledge of deal support and related solutions.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.

Benefits:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.

Others:

  • Please note that this role requires a proactive approach to enhancing efficiency within the deal support process.
  • Applicants should have a strong understanding of deal support and related solutions.

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