Customer Service Representative

hace 4 semanas


Barcelona, Barcelona, España Sumup Inc. A tiempo completo

About the Role:

We are seeking a highly skilled Customer Service Representative to join our team as a German Language Support Specialist. As a key member of our customer support team, you will be responsible for providing exceptional support to our German-speaking customers via phone, email, chat, and social media channels.

Key Responsibilities:

  • Supporting our German-speaking customers with all their queries and concerns
  • Providing timely and effective solutions to customer issues
  • Actively working on process optimization to improve customer satisfaction

Requirements:

  • Excellent verbal and written communication skills in German and English
  • Problem-solving attitude and ability to work independently
  • Experience with CRM systems

Why Join Us:

At SumUp, we believe in empowering small business owners to succeed. As a Customer Service Representative, you will be part of a dynamic team that is passionate about delivering exceptional customer experiences. We offer a range of benefits, including restaurant tickets, health insurance, and a public transport subsidy.

About SumUp:

We are a leading global fintech company committed to leveling the playing field for small businesses. Our mission is to provide simple and affordable financial solutions that enable merchants to manage their businesses effectively.



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