Field Technical Support Specialist

hace 7 días

Santiago de Compostela, La Coruña, España Beckman Coulter Diagnostics A tiempo completo
Job Summary

We are seeking a highly skilled Field Technical Support Specialist to join our team at Beckman Coulter Diagnostics. As a key member of our Customer Care function, you will be responsible for providing frontline support to our customers by resolving technical issues and troubleshooting problems.

This is a remote position located in Galicia, and you will report to the Service Supervisor responsible for Field Service. If you thrive in an amazing role and want to work to build a world-class service organization, we encourage you to apply.

Key Responsibilities
  • Develop and build knowledge to understand the industry, the company, the products, tools, and the team.
  • Complete troubleshooting, installation, validation, preventative maintenance, modifications, and repairs on Beckman Coulter equipment.
  • Work closely with customers to understand their needs and provide solutions to meet their requirements.
Requirements
  • Technical or University degree in biomedical, instrumentation, electrical engineering.
  • Driving license and willingness to travel.
  • Fluent in Spanish and advanced in English.

We believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement.

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