Field Technical Support Specialist

hace 1 semana

Santiago de Compostela, La Coruña, España Beckman Coulter Diagnostics A tiempo completo
About the Role

We are seeking a highly skilled and motivated Field Technical Support Specialist to join our team in Galicia. As a key member of our Customer Care function, you will be responsible for providing frontline support to our customers by resolving technical issues and providing expert troubleshooting.

Key Responsibilities
  • Develop and maintain in-depth knowledge of our products, tools, and industry trends to provide exceptional customer support.
  • Collaborate with our Service Supervisor to drive customer satisfaction and retention.
  • Complete troubleshooting, installation, validation, preventative maintenance, modifications, and repairs on Beckman Coulter equipment.
Requirements
  • Technical or University degree in biomedical, instrumentation, electrical engineering.
  • Driving license and willingness to travel.
  • Fluent in Spanish and advanced in English.
Preferred Qualifications
  • Demonstrated ability to diagnose and repair mechanical, electromechanical, robotics, and/or electronic medical equipment, IT repair experience in laboratory, as a Field Service Engineer or Biomedical Engineer.
About Us

Beckman Coulter Diagnostics is a leading provider of diagnostic solutions that help healthcare professionals make informed decisions. We are committed to advancing and optimizing the laboratory to move science and healthcare forward. Our team is passionate about delivering exceptional customer support and driving innovation in the field of diagnostics.

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