Field Technical Support Specialist
hace 1 mes
As a Field Technical Support Specialist at Beckman Coulter Diagnostics, you will play a critical role in providing frontline support to customers by resolving technical issues and problems through expertise and troubleshooting.
This position is part of the Customer Care function located in Galicia and will be remote. You will report to the Service Supervisor responsible for Field Service.
In this role, you will have the opportunity to:
- Develop and build knowledge to understand the industry, the company, the products, tools, and the team.
- Be supported by a strong leadership team, involved in key projects to deliver successful installations for our customers that meet their requirements and that of our company.
- Complete troubleshooting, installation, validation, preventative maintenance, modifications, and repairs on Beckman Coulter equipment.
The essential requirements of the job include:
- Technical or University degree in biomedical, instrumentation, electrical engineering.
- Driving license and willingness to travel.
- Fluent in Spanish and advanced in English.
It would be a plus if you also possess previous experience in:
- Demonstrated ability diagnosing and repairing mechanical, electromechanical, robotics, and/or electronic medical equipment.
- IT repair experience in laboratory, as a Field Service Engineer or Biomedical Engineer.
At Beckman Coulter Diagnostics, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement.
This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace, and throughout the markets we serve.
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Field Technical Support Specialist
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Santiago de Compostela, La Coruña, España Beckman Coulter Diagnostics A tiempo completoJob SummaryBeckman Coulter Diagnostics is seeking a highly skilled Field Technical Support Specialist to join our team in Galicia. As a key member of our Customer Care function, you will be responsible for providing frontline support to customers, resolving technical issues, and driving customer satisfaction and retention.Key ResponsibilitiesDevelop and...
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