Field Technical Support Specialist

hace 1 semana


Santiago de Compostela, La Coruña, España Beckman Coulter Diagnostics A tiempo completo
Beckman Coulter Diagnostics Field Technical Support Role

At Beckman Coulter Diagnostics, we're committed to advancing and optimizing the laboratory to move science and healthcare forward. As a Field Technical Support specialist, you'll play a key role in providing frontline support to our customers, resolving technical issues and driving customer satisfaction and retention.

This position is part of our Customer Care function located in Galicia and will be remote. You'll report to the Service Supervisor responsible for Field Service and work closely with a strong leadership team to deliver successful installations for our customers.

Key Responsibilities:

  • Develop and build knowledge to understand the industry, the company, the products, tools, and the team.
  • Complete troubleshooting, installation, validation, preventative maintenance, modifications, and repairs on Beckman Coulter equipment.
  • Collaborate with customers to resolve technical issues and ensure customer satisfaction.

Requirements:

  • Technical or University degree in biomedical, instrumentation, electrical engineering.
  • Driving license and willingness to travel.
  • Fluent in Spanish and advanced in English.

Preferred Qualifications:

  • Demonstrated ability diagnosing and repairing mechanical, electromechanical, robotics, and/or electronic medical equipment, IT repair experience in laboratory, as a Field Service Engineer or Biomedical Engineer.

We're committed to designing a better, more sustainable workforce and recognize the benefits of flexible, remote working arrangements for eligible roles. This position is eligible for a remote work arrangement, and additional information will be provided by your interview team.

At Danaher, we bring together science, technology, and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.



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