Customer Service Representative with Multilingual Expertise

hace 3 semanas


Barcelona, Barcelona, España Talent Search People A tiempo completo

Our client, a leading International Chemical Company, is seeking a highly skilled Customer Service Representative to join their team in Europe. As a key member of the customer support team, you will be responsible for managing all types of sales orders, including product availability, alternative finding, and initiating multi-tint productions.

Key responsibilities include:

  • Managing sales orders and ensuring timely delivery
  • Providing technical and product-related support to customers
  • Handling customer complaints and ensuring compliance in all transactions
  • Communicating with other offices around the world for order placement and supply

Requirements:

  • Experience in customer service in international environments
  • Knowledge of standard operating procedures, SLAs, and KPIs
  • Understanding of the life cycle of a PO placement, from start to finish
  • Proficiency in ERP systems (Microsoft preferred)
  • Experience with CRM systems

We offer a competitive salary, a permanent contract, and a hybrid work model. If you have experience in customer service and are proficient in English, Spanish, and Portuguese, we encourage you to apply.



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