Empleos actuales relacionados con Merchant and Technical Support Specialist - Barcelona, Barcelona - Empresa Reconocida
-
Operational Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Adyen A tiempo completoJob DescriptionAt Adyen, we're looking for a skilled Operational Support Specialist to join our team. As a key member of our Contact Center, you'll provide top-notch support to our merchants worldwide, helping them navigate the Adyen platform and resolve technical and administrative issues.As a bridge between Support and Operational functions, you'll...
-
Technical Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Newco Communications A tiempo completoTechnical Support Specialist - GermanWe are seeking a highly skilled Technical Support Specialist to join our team in Barcelona. As a Technical Support Specialist, you will be responsible for providing technical support to our clients in the e-payments industry.Key Responsibilities:Handle first-line technical support requests via phone, email, and...
-
Technical Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Newco Communications A tiempo completoTechnical Support Specialist - GermanWe are seeking a highly skilled Technical Support Specialist to join our team in Barcelona. As a Technical Support Specialist, you will be responsible for providing technical support to our clients in the e-payments industry.Key Responsibilities:Handle first-line technical support requests via phone, email, and...
-
Technical Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Technical Concept Gmbh A tiempo completoJob Title: French Technical Support AdvisorAbout the Role:We are seeking a highly skilled and fluent French speaker to join our Technical Support team as a French Technical Support Advisor. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and maintaining strong...
-
Technical Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Technical Concept Gmbh A tiempo completoJob Title: French Technical Support AdvisorAbout the Role:We are seeking a highly skilled and fluent French speaker to join our Technical Support team as a French Technical Support Advisor. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and maintaining strong...
-
Technical Support Specialist
hace 1 mes
Barcelona, Barcelona, España IT Smart Finance A tiempo completoTechnical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at IT Smart Finance. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, resolving technical issues, and ensuring that our customers receive the best possible service.Key...
-
Technical Support Specialist
hace 1 mes
Barcelona, Barcelona, España IT Smart Finance A tiempo completoTechnical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at IT Smart Finance. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, resolving technical issues, and ensuring that our customers receive the best possible service.Key...
-
Technical Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Empresa Reconocida A tiempo completoTechnical Support SpecialistEmpresa Reconocida is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients and internal teams.Key Responsibilities:Provide technical support to clients through our platformProvide internal technical...
-
Technical Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Empresa Reconocida A tiempo completoTechnical Support SpecialistEmpresa Reconocida is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients and internal teams.Key Responsibilities:Provide technical support to clients through our platformProvide internal technical...
-
Technical Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Hms Networks Ab A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Hms Networks Ab. As a Technical Support Specialist, you will be responsible for providing technical support to agents and customers, as well as assisting the sales team with product-related queries.Key ResponsibilitiesProvide technical support to agents and customers...
-
Technical Support Specialist
hace 6 días
Barcelona, Barcelona, España K-LAGAN A tiempo completoTechnical Support SpecialistWe are looking for a skilled Technical Support Specialist to join our team at K-LAGAN.About the roleAs a Technical Support Specialist, you will be responsible for providing excellent customer support, working proactively to identify and resolve issues, and continuously improving customer satisfaction.Key responsibilitiesProvide...
-
Technical Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Dow Jones A tiempo completoJob Title: Technical Support SpecialistJob Summary:At Dow Jones, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and guidance to our global customers and sales organization.Key Responsibilities:• Provide technical support and...
-
Technical Support Specialist
hace 2 semanas
Barcelona, Barcelona, España IT Smart Finance A tiempo completoTechnical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at IT Smart Finance. As a Technical Support Specialist, you will play a critical role in ensuring the delivery of high-quality technical support to our customers.Key Responsibilities:Technical solution of customer problems;Routing of incidents to...
-
Technical Support Specialist
hace 2 semanas
Barcelona, Barcelona, España K-LAGAN A tiempo completoTechnical Support SpecialistAt K-LAGAN, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer support, working proactively to identify and resolve issues, and continuously improving customer satisfaction.The ideal candidate will have a...
-
Technical Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Hms Industrial Networks, Slu A tiempo completo{"title": "Technical Support Specialist", "description": "Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Hms Industrial Networks, Slu. As a Technical Support Specialist, you will be responsible for providing technical support to our customers and agents, ensuring that they have the necessary knowledge and skills...
-
Technical Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Recruitment Direct A tiempo completoTechnical Customer Support SpecialistAre you passionate about gaming and providing exceptional customer support? We're looking for a skilled Technical Customer Support Specialist to join our dynamic team at one of the world's leading gaming companies.About the RoleAs a Technical Customer Support Specialist, you'll be an essential part of delivering...
-
Technical Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Recruitment Direct A tiempo completoTechnical Customer Support SpecialistAre you passionate about gaming and providing exceptional customer support? We're looking for a skilled Technical Customer Support Specialist to join our dynamic team at one of the world's leading gaming companies.About the RoleAs a Technical Customer Support Specialist, you'll be an essential part of delivering...
-
Technical Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoJob Title: Support SpecialistAt Blu Selection, we are seeking a highly skilled and customer-focused Support Specialist to join our team. As a Support Specialist, you will play a critical role in providing exceptional technical support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide comprehensive technical support for...
-
Technical Support Specialist
hace 3 semanas
Barcelona, Barcelona, España D-Edge Hospitality Solutions A tiempo completoCustomer Service RoleAt D-Edge Hospitality Solutions, we are seeking a skilled Technical Support Specialist to join our team. As a key member of our Customer Service department, you will be responsible for providing technical support to our clients, helping them to resolve issues with our suite of tools. Key Responsibilities:• Provide technical support to...
-
Technical Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Autodesk A tiempo completoTechnical Support SpecialistAt Autodesk, we're empowering innovators to turn their ideas into reality. As a Technical Support Specialist, you'll play a critical role in helping our customers overcome challenges and achieve their goals.Key Responsibilities:Provide expert technical support to customers via phone, email, and chatDocument and troubleshoot...
Merchant and Technical Support Specialist
hace 2 meses
**Job Summary**
We are seeking a highly skilled Merchant and Technical Support Specialist to join our team at Empresa Reconocida. As a key member of our Merchant and Technical Support Team, you will be responsible for providing first-line technical and administrative analysis and resolution to issues raised by our customers.
Key Responsibilities
- Provide first-line technical and administrative analysis and resolution to issues raised by our customers.
- Maintain the incident tracking system through all the steps of the ticket life cycle, from the input of issue through to the resolution.
- Get to know the key customers in the regions you are mainly responsible for; maintain good connections with them by proactive and clear communication.
- Through experience, independently assign priorities to reported issues.
- Gain knowledge of the systems which the customers in your region use; document this knowledge and Customer Support procedures in our knowledge management platform.
Requirements
- You have a strong customer service/support attitude, ideally with experience in a similar Merchant and Technical Partners Support Agent role.
- You have strong skills in MS Office (especially MS Excel/Outlook).
- Experience in the Card Payment industry will be a strong asset.
- You are fluent in English and Spanish, verbal and written (native level).
- You must be a good communicator.
- Ability to adapt to an ever-changing marketplace.
About Us
Empresa Reconocida provides integrated software, payment, and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners. Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first. With headquarters in London and around 3,000 expert employees located across six continents, we serve customers in over 120 markets.
