Business Director
hace 2 semanas
We are seeking a highly skilled Business Manager to lead and oversee the work of employees in our office in Madrid. As a key member of our team, you will be responsible for ensuring the efficiency of business operations and driving success in our international VAT and tax and accounting services for e-commerce businesses.
Key Responsibilities:- Coordinate and oversee the execution of AVASK ES operations in collaboration with Head Office and Studio Carrera.
- Ensure agreed procedures are documented for all activities and adhered to in accordance with the AVASK Group OMS.
- Maintain client service levels and monitor overall performance of AVASK ES, reporting back to Operations in Head Office.
- Handle HR matters in liaison with the Head Office HR and Recruitment team.
- Ensure the company has adequate and suitable resources to complete its activities.
- Organise and coordinate operations to ensure maximum productivity.
- Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness.
- Maintain relationships with partners/vendors/suppliers.
- Gather, analyse and interpret external and internal data and write reports.
- Assess overall company performance against objectives.
- Ensure adherence to legal rules and guidelines.
- Ensure premises are properly maintained and cleaned, and adequate fire prevention and security systems are in place.
- Manage the procurement of equipment, supplies and services within target budgets.
- Arrange appropriate maintenance for office equipment.
- Monitor client satisfaction, record, investigate and respond to complaints.
- Highlight opportunities for improvement and risks.
- Assist with the internal auditing of systems and processes.
- Educated to Degree level or equivalent.
- BSc/BA in Business Management or relevant field.
- Proven experience as a Business Manager or relevant role.
- Fluent in Spanish and English.
- Experience in ISO 9001 management systems is an advantage.
- Adept in the use of CRM/other business systems.
- Excellent organisational and leadership skills.
- Good communication and interpersonal abilities.
- Excellent knowledge of MS Office, databases, and information systems.
- Ability to handle confidential information with discretion.
- Performance-based compensation.
- A collaborative culture of continuous learning to aid progression.
- Private Healthcare Insurance.
- Pension Scheme.
- Wellness days.
- Birthday off after one year length of service.
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