Business Director
hace 1 semana
VML South Africa is a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With a global family of over 30,000 employees across 150+ offices in 64 markets, we value connection, belonging, and the power of differences.
Job SummaryWe are seeking a Business Director to lead our Banking Unit and develop our Customer Experience and Innovation practice across EMEA. As a key member of our team, you will be responsible for developing new client relationships, cultivating and expanding existing business relationships, and managing relationships with clients as the senior point of contact.
Key Responsibilities- Develop new client relationships to become the strategic and trusted business adviser to the client.
- Cultivate and expand existing business relationships through frequent communication and regular client visits.
- Understand clients' operating and financial business model to anticipate business needs in driving solutions, identifying opportunities to increase performance.
- Manage relationships with clients as the senior point of contact.
- Coordinate the resources needed to service projects, building strategic operational plans and balancing the expectations of clients with the execution of creative work.
- Develop effective, growth-centred mentor relationships with Account Managers.
- Establish a good working relationship and seek feedback from the Client Services Director.
- Manage a team of account managers and oversee their day-to-day management.
- Create an account strategy to drive sales across the business.
- Produce proposals and presentations for clients to land new accounts.
- Proactively identify clients' needs and business opportunities, liaising with other members of the business on existing accounts.
- Build relationships with key personnel within customer accounts, monitoring client satisfaction post-sale and ensuring a high level of customer service internally.
- Provide the team with all necessary tools and training to improve core expertise and continued career growth.
- Build a team to deliver company business and revenue goals.
- Partner with Operations and Finance in building client P&L.
What We Offer
VML South Africa offers a dynamic and innovative work environment, with opportunities for growth and development. We are committed to diversity and inclusion, and we welcome applications from candidates who share our values.
How to Apply
If you are a motivated and experienced Business Director looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
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