Business Director
hace 2 semanas
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.
Our Expertise- Communications
- Commerce
- Consultancy
- CRM
- CX
- Data
- Production
- Technology
We deliver end-to-end solutions that result in revolutionary work. At VML, we create Connected Brands. We resist the usual ways of seeing, doing and thinking — harnessing creativity, technology and culture — to reimagine the entire connected consumer experience. Our goal? To create work that becomes part of people's lives, to drive value for our clients and, in the best of cases, to impact the world.
Job SummaryWe are looking for a Business Director to lead our Banking Unit and develop our Customer Experience and Innovation practice across EMEA. As a Business Director, you will be responsible for developing new client relationships, cultivating and expanding existing business relationships, and managing relationships with clients as the senior point of contact.
Key Responsibilities- Develop new client relationships to become the strategic and trusted business adviser to the client.
- Cultivate and expand existing business relationships through frequent communication and regular client visits.
- Understand clients' operating and financial business model to anticipate business needs in driving solutions, identifying opportunities to increase performance.
- Manage relationships with clients as the senior point of contact, coordinating the resources needed to service projects, building strategic operational plans, and balancing the expectations of clients with the execution of creative work.
- Develop effective, growth-centred mentor relationships with Account Managers, establishing a good working relationship and seeking feedback from Client Services Director.
- Manage a team of account managers and oversee their day-to-day management, creating an account strategy to drive sales across the business.
- Proactively identify clients' needs and business opportunities, liaising with other members of the business on existing accounts, building relationships with key personnel within customer accounts, monitoring client satisfaction post-sale, and ensuring a high level of customer service internally.
- Provide the team with all necessary tools and training to improve core expertise and continued career growth, building a team to deliver company business and revenue goals, and partnering with Operations and Finance in building client P&L.
We are looking for a Business Director who is a strategic thinker, a creative problem solver, and a collaborative leader. If you are passionate about driving business growth, developing client relationships, and leading a team of account managers, we want to hear from you.
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