Technical Support Expert
hace 1 día
We are seeking an experienced Customer Support Representative to join our UK team. The ideal candidate will have a strong background in B2B customer service, with at least 2 years of experience in a similar role. You will be fluent in English, with a native-level proficiency and strong focus on UK spelling, grammar, and cultural nuances.
Key Responsibilities:- Handle customer inquiries and provide prompt, professional responses via phone, email, or chat.
- Develop and maintain a deep understanding of our products and services, including technical specifications and features.
- Collaborate with internal stakeholders to resolve complex customer issues and improve overall customer satisfaction.
- Stay up-to-date with industry trends and competitor activity to ensure our products remain competitive.
This is an exciting opportunity for a skilled customer support professional to join our dynamic team and contribute to the success of our UK operations.
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