Technical PLM Software Support Expert
hace 5 horas
Company Overview
">Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.
Job Description
">We are seeking a highly skilled Technical PLM Software Support Expert to join our team. As a Technical PLM Software Support Engineer, you will be responsible for providing technical support to our Teamcenter customer base, solution partners, and internal professional services teams.
Your Key Responsibilities:
">- ">
- Handle incoming support cases from customers, analyze their problems and provide timely solutions or workarounds that meet their needs.">
- Collaborate with our global software development organization and customer care teams to address customer issues efficiently.">
- Analyze customer problems thoroughly and provide detailed problem examples to development teams.">
- Write comprehensive problem and enhancement reports to facilitate continuous improvement of our products and services.">
- Offer technical assistance and guidance to team members encountering complex customer issues.">
Qualifications
">To be successful in this role, you should have a degree in Computer Science, Mechanical Engineering, or equivalent experience. You should also have sound knowledge of operating systems, databases, and PLM software, as well as excellent interpersonal skills in English, both written and verbal.
What We Offer
">We offer a competitive salary of around $80,000 per year, depending on your level of experience. In addition to your salary, you will receive a range of benefits, including health insurance, retirement plans, and opportunities for professional development.
How to Apply
">If you are a motivated and experienced Technical PLM Software Support Engineer looking for a new challenge, please apply now. We look forward to hearing from you.
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