Business Relationship Manager For Iberia

hace 4 semanas


Barcelona, Barcelona, España Oilandgas.Org A tiempo completo

About Schneider Digital
Schneider Digital is a global organization that empowers businesses to make the most of their energy and resources. We believe access to energy and digital is a basic human right. Our mission is to ensure Life Is On everywhere, for everyone, at every moment. We provide energy and automation digital solutions for efficiency and sustainability.

Key Responsibilities
As a Business Relationship Manager for Country Iberia, you will be the representative from Schneider Digital, managing relationships with all related Business Units in the country. Your key responsibilities will include:

  • Managing operational support processes, coordinating external and internal support teams.
  • Operational service support for local infrastructure and local applications.
  • Managing outsourcing partners in outsourced areas.
  • Ensuring the quality of support for Business.
  • Following up on KPIs in line with SLAs and managing escalations when needed.

Requirements
To be successful in this role, you will need to have strong business acumen, excellent communication skills, and the ability to manage digital projects at a local level. You will also need to be able to identify trends, improvements, or rationalization opportunities across the local application and infrastructure landscape.

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