Business Relationship Manager For Iberia

hace 4 semanas

Barcelona, Barcelona, España Schneider Electric A tiempo completo

About Schneider Electric
Schneider Electric is a global leader in energy management and automation. We empower all to make the most of their energy and resources, ensuring Life Is On everywhere, for everyone, at every moment. Our digital solutions for efficiency and sustainability combine world-leading energy technologies, real-time automation, software, and services into integrated solutions for Homes, Buildings, Data Centers, Infrastructure, and Industries.

About Schneider Digital
Schneider Digital is a group within Schneider Electric that manages all IT needs for the company. With over 2300 staff spread across 303 locations in 60 countries, we engage with major Global IT Service Providers. Our Business Relationship Manager plays a crucial role in managing relationships with Business Units in Country Iberia as the representative from Schneider Digital.

Key Responsibilities

  • Business Partner
    Become the partner for the Business for all IT related topics in the country in relation to the processes of projects, services, and equipment.
  • Represent Schneider Digital
    Represent Schneider Digital in the country in front of the Business Managers.
  • Establish Sound Relationships
    Establish sound relationships with functional key users and other key stakeholders (e.g. senior management, site management).
  • Manage Delivery Partners
    Manage our delivery partners for the country.
  • Operations
    Drive effective support processes, coordinating external and internal support teams. Provide operational service support for local infrastructure and local applications. Manage outsourcing partners in the outsourced area. Ensure the quality of support for Business. Follow up on KPIs in line with SLAs and manage escalations when needed.

Requirements
The ideal candidate will have the ability to manage digital projects at the local level, with the needed digital partners and business stakeholders. They will also have the ability to identify trends, improvements, or rationalization opportunities across the local application and infrastructure landscape. The candidate will report IT results to country/site management and support country/site management to define their IT strategy and define priorities.

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