Business Relationship Manager For Iberia

hace 3 días

Barcelona, Barcelona, España Schneider Electric Global A tiempo completo

About Schneider Digital

At Schneider Electric, we believe access to energy and digital is a basic human right. We empower all to make the most of their energy and resources, ensuring Life Is On everywhere, for everyone, at every moment. We provide energy and automation digital solutions for efficiency and sustainability.

We combine world-leading energy technologies, real-time automation, software and services into integrated solutions for Homes, Buildings, Data Centers, Infrastructure and Industries. We are committed to unleash the infinite possibilities of an open, global, innovative community that is passionate about our Meaningful Purpose, Inclusive and Empowered values.

About the Role

The Business Relationship Manager will manage the relationship with all related Business Units (BUs) in Country Iberia as the representative from Schneider Digital. The BRM ensures operational management for IT across Country Iberia by managing the ecosystem of external vendors and internal teams.

Key Responsibilities

  • To become the partner for the Business for all IT related topics in the country in relation with the processes of projects, services and equipments.
  • To represent Schneider Digital in the country in front of the Business Managers.
  • To manage our delivery Partners for the country.
  • Ability to manage digital projects at local level, with the needed digital partners and business stakeholders.
  • Drive effective support process, coordinating external and internal support teams.
  • Operational service support for local infrastructure and local applications.
  • Managing of outsourcing partners in outsourced area.
  • Ensure the quality of support for Business.
  • Follow up on KPI in line with SLAs and manage escalations when needed.


Requirements

The ideal candidate will have a strong understanding of IT operations and a proven track record of managing relationships with business stakeholders. They will be able to communicate effectively with both technical and non-technical teams and have a strong attention to detail.

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