Business Relationship Manager for Iberia
hace 6 días
About the Role
As a Business Relationship Manager for Iberia, you will be responsible for managing the relationship with all related Business Units in the country, representing Schneider Digital in front of Business Managers. You will establish sound relationships with functional key users and other key stakeholders, and manage our delivery partners for the country.
Key Responsibilities
- Partner with Business to become the go-to person for all IT-related topics in the country.
- Represent Schneider Digital in the country in front of Business Managers.
- Establish sound relationships with functional key users and other key stakeholders.
- Manage our delivery partners for the country.
- Drive effective support processes, coordinating external and internal support teams.
- Operational service support for local infrastructure and local applications.
- Manage outsourcing partners in outsourced areas.
- Ensure the quality of support for Business.
- Follow up on KPIs in line with SLAs and manage escalations when needed.
About Schneider Electric
Schneider Electric is a global leader in energy management and automation. We empower all to make the most of their energy and resources, ensuring Life Is On everywhere, for everyone, at every moment. We provide energy and automation digital solutions for efficiency and sustainability.
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